yan168 Privacy Policy
Your personal information is of the utmost importance to us. Read this document to learn in detail how yan168 collects, uses, and protects your information.
1. Introduction and Scope
This Privacy Policy ("Policy") applies to the online betting and casino services operated by yan168 ("we", "our", "platform"). When you use yan168's website, services, or any application, the terms of this Policy automatically take effect.
The purpose of this Policy is to clearly inform you about what kind of personal information we collect, why we collect it, how we store it, and under what circumstances it may be shared with third parties. We believe that transparency around information is the foundation of a secure and trustworthy relationship.
2. What Information We Collect
At various stages of registration and use on the yan168 platform, we may collect the following types of information:
Personally Identifiable Information
Information you provide at the time of registration, such as:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- National ID card or passport details (for identity verification)
Financial Information
Information required to process transactions, such as:
- bKash, Nagad, Rocket, or Upay account numbers
- Deposit and withdrawal history
- Wallet balance and transaction records
Technical and Usage Information
Information we automatically collect to improve your browsing and gaming experience:
- IP address and device identifier information
- Browser type, operating system, and screen resolution
- Time of site access and session duration
- Pages visited and gaming activity
- Information collected from cookies and similar tracking technologies
Communication Information
Conversations, complaints, and feedback exchanged during support via our live chat or email.
3. Purpose of Using Information
We use the information we collect for the following legitimate purposes:
Account Management and Verification
Creating new accounts, verifying identity, and confirming that you are at least 21 years of age. This is an essential part of responsible gaming.
Transaction Processing
Completing deposits and withdrawals via bKash, Nagad, Rocket, and Upay, keeping records of transactions, and preventing financial fraud.
Providing Customer Service
To respond to your complaints and questions, provide assistance through 24/7 live chat support, and store information used to resolve issues.
Service Improvement
Analyzing platform performance, planning to add new games and features, and data analysis to further improve your overall experience.
Security and Fraud Prevention
Monitoring user behavior to detect and prevent unauthorized access, money laundering, and other irregular activities.
Relevant Communications
Sending bonus offers, promotional information, and service updates tailored to your preferences — you can request to stop receiving these communications at any time.
4. Sharing Information with Third Parties
yan168 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
Service Provider Partners
The minimum necessary information may be shared with our trusted partners for payment processing, technology infrastructure, game software providers, and anti-fraud systems. These partners are required to comply with our privacy standards.
Legal Obligations
If we are required to provide information pursuant to a court order, direction from a regulatory authority, or a lawful request from a law enforcement agency, we are legally obligated to do so.
Changes in Business Structure
In the event of a merger, acquisition, or asset transfer, user information may be transferred to the new operating entity. In such cases, we will notify you in advance.
5. Cookies and Tracking Technology
We use cookies and similar technologies on our website. Cookies are small text files stored on your device.
Essential Cookies
Required for the basic functionality of the site. Used to maintain login sessions, ensure security, and save language preferences.
Functionality Cookies
Help remember your preferences, settings, and previous session information, so you do not have to set everything up from scratch each time.
Analytics Cookies
Collect anonymous statistics to understand how users use the site and to evaluate site performance.
Cookie Controls
Non-essential cookies can be disabled from your browser settings. However, this may limit some features of the site.
6. Information Security Measures
yan168 follows industry-standard technology and practices to protect your personal and financial information.
SSL Encryption
All our web pages and transactions are secured with SSL/TLS encryption technology. This keeps all data exchanged between your browser and our servers safe, and no intermediary party can view this information.
Access Controls
Your information can only be accessed by authorized staff, and only when required for a specific task. Every access is logged and regularly audited.
Secure Data Storage
Your password is stored in encrypted hash form — no staff member can view it directly. Financial information is stored in a separate secure environment.
Regular Security Testing
Our systems undergo regular security audits. Any security vulnerabilities are identified and resolved quickly to keep your information protected at all times.
7. Data Retention Period
We retain your information only for as long as it is necessary or legally required.
Active Account
All information is retained while your account is active. This is used to maintain service quality and display your gaming history.
After Account Closure
Even after an account is closed, transaction records, KYC information, and other financial data are retained for a set period based on regulatory requirements. Once that period has passed, the information is securely deleted.
Analytics Data
Anonymous statistics and analytics data may be retained for a longer period, as they cannot be linked to any specific individual.
8. Your Rights Regarding Your Information
yan168 respects your rights regarding your information. You may exercise the following rights:
Right to Access
If you want to know what information we hold about you, you can contact our support at any time.
Right to Correction
If there are any errors in your stored information, you can request a correction. We will update it as quickly as possible.
Right to Request Deletion
You can request deletion of information that is no longer necessary beyond legal obligations. This also applies to requests to close an account.
Right to Opt Out of Promotional Communications
If you do not wish to receive bonus offers or promotional messages, let our support know. We will stop them according to your preference.
9. Protection of Minors
yan168 strictly follows a 21+ age policy. This platform is for those aged 21 and above only. We do not and do not wish to collect or store any information from minors.
Age Verification Process
All users are required to provide their date of birth at the time of registration. We reserve the right to verify additional identity documents if necessary. If any account is suspected of belonging to a minor, we will immediately suspend that account and delete all stored information.
10. Policy Changes and Updates
We may review and update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised.
Notice of Changes
For significant changes, we will notify you via your registered email or through a notice on the site. Continued use of the site after changes have been made will be considered acceptance of the new policy.
Previous Versions
If you have any questions about a previous version of the policy, please contact our support team. We are able to provide the necessary information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through the following:
Email Support
Write to us about any privacy-related matter:
[email protected]
We will do our best to respond as quickly as possible within business days.
Live Chat
For immediate assistance, use our 24/7 Bengali live chat. Our skilled support team is always ready to serve you.
Support hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6).
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